REDDY SET SOLD may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 1stJuly 2015and remains in effect until changed.
2. Personal information and how do we use it?
We provide a range of real estate related services, including providing appraisals of properties, acting as a real estate agent for the buying and selling of properties, leasing properties, advertising properties, advocacy services. We collect personal information to enable us to provide our Services which includes;
3. What personal information do we collect?
The personal information we collect will depend on the Service or Services we provide to you, it may include:
4. How do we collect personal information?
Generally we will collect personal information directly from you and may also collect information from;
If you supply personal information to us about another person, you represent and we accept it on the basis that you are authorised to do so and that the relevant person has consented to the disclosure to us. Each time you visit our Website our server collects some anonymous information, known as click-stream data, including the type of browser and system you are using, the address of the website you have come from and move to after your visit, the date and time of your visit and your server's IP address. We may collect this information for statistical purposes to find out how our Website is used and navigated, including the number of hits, the frequency and duration of visits and most popular session times. We may use this information to evaluate and improve the Website's performance.
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
6. Links to other websites
Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
7. Considerations when you send information to us
While we do all we can to protect your privacy, including investing in specialist security software, no data transfer over the Internet is 100% secure. If you provide personal information to us electronically, there are ways you can help maintain the security of the information. These include:
8. Disclosing personal information
We may disclose your personal information to third parties in certain circumstances including:
9. How your information is stored
We take reasonable steps to securely store personal details and information. This includes electronic and physical security measures, staff training, use of password protection software. When the personal information that we collect is no longer required, we will remove or de-identify the personal information as soon as reasonably possible. We may, however, retain personal information for as long as is necessary to comply with any applicable law, for the prevention of fraud, for insurance and governance purposes, in our technology back-up, for the collection of any monies owed and to resolve disputes.
10. Marketing and opting out
We do not use Sensitive Information for marketing purposes. If at any time you no longer wish to receive any additional marketing material from us or do not want your information disclosed for direct marketing purposes, contact us and we will remove your details from our marketing database.
11. How you can update, correct, or delete your personal information
You may request access to your personal information or correct any inaccurate or out of date information by clicking here or contacting us using the details below.
You may request the source of any information we collect from a third party. We will provide this at no cost, unless under the Privacy Act or other law there is a reason for this information being withheld.
If there is a reason under the Privacy Act or other law for us not to provide you with information, we will give you a written notice of refusal setting out the reasons for the refusal except to the extent it would be unreasonable to do so and the mechanisms available to you to complain about the refusal.
You should also contact us immediately if you believe:
Address: Po Box 5367, Victoria point. 4165
Telephone: 07 3820 6101
Contact form: Click here.
More information about your rights and our obligations in respect to privacy and information on making a privacy complaint are available from the Office of the Australian Information Commissioner by: